Refund: A refund is defined as paying back the money received from any customer either an institution or
an
individual with respect to a purchase of OrangeSlates program, content or service.
Transfer: The transfer is defined as handing over your OrangeSlates program, content or service to another
individual.
These policies are based on the duration of programs, the kind of service or content.
Live Programs:
Sr.No |
Live Program Duration |
Refund Policy |
Transfer Policy |
1 |
Programs with
Program duration
less than 8 hours |
No refund |
No transfer |
2 |
Programs with
Program Duration of 8 Hours to 24 Hrs |
1. Refund initiated 7 days
before the start of the
program. It is 7
Calendar Days. Refund
of fees possible after
deduction of 2500/- or
20% of the program fee
whichever is higher
2. There is no refund in
case the process is
initiated within 7 days
of the start of the
program.
|
Transfer of the
program is possible
with the applicable
transfer fee (Fee will
be not more than 5%
of the total course
fee) This transfer is
possible only upto 24
hrs before the start of
the program. Once
the program has
started No Transfer
possible
|
3 |
Programs with
Program Duration of over 24 Hrs
(Only Applicable in case of Full Payment done)
|
1. Refund initiated 14
days before the start of
the program. It is 14
Calendar Days. Refund
of fees possible after
deduction of 3000/- or
20% of the program fee
whichever is higher
2. There is 50% refund in
case the process is
initiated within 7 if
Informed 72 Hours
prior to start of the
program.
|
Transfer of the program is
possible with the
applicable transfer fee
(Fee will be not more
than 5% of the total
course fee) This transfer is
possible only upto 24 hrs
before the start of the
program. Once the
program has started No
Transfer possible
|
4 |
Programs with
Program Duration of over 24 Hrs
(Applicable in case of payment made
through Installments)
|
There is no refund in case the
payment made through
installment plan |
Transfer of the program is
possible with the
applicable transfer fee
(Fee will be not more
than 5% of the total
course fee) This transfer is
possible only upto 24 hrs
before the start of the
program. Once the
program has started No
Transfer possible |
Async Program |
Refund Policy |
Transfer Policy |
All Async Programs |
No refund |
No transfer |
Please note: In case of cancellation of any program from OrangeSlates, the full amount will be refunded.