Refund: A refund is defined as paying back the money received from any customer either an institution or an individual with respect to a purchase of OrangeSlates program, content or service.
Transfer: The transfer is defined as handing over your OrangeSlates program, content or service to another individual.
These policies are based on the duration of programs, the kind of service or content.
| Sr.No | Live Program Duration | Refund Policy | Transfer Policy |
|---|---|---|---|
| 1 | Programs with Program duration less than 8 hours | No refund | No transfer |
| 2 | Programs with Program Duration of 8 Hours to 24 Hrs | 1. Refund initiated 7 days
before the start of the
program. It is 7
Calendar Days. Refund
of fees possible after
deduction of 2500/- or
20% of the program fee
whichever is higher
2. There is no refund in case the process is initiated within 7 days of the start of the program. |
Transfer of the program is possible with the applicable transfer fee (Fee will be not more than 5% of the total course fee) This transfer is possible only upto 24 hrs before the start of the program. Once the program has started No Transfer possible |
| 3 | Programs with Program Duration of over 24 Hrs (Only Applicable in case of Full Payment done) |
1. Refund initiated 14
days before the start of
the program. It is 14
Calendar Days. Refund
of fees possible after
deduction of 3000/- or
20% of the program fee
whichever is higher
2. There is 50% refund in case the process is initiated within 7 if Informed 72 Hours prior to start of the program. |
Transfer of the program is possible with the applicable transfer fee (Fee will be not more than 5% of the total course fee) This transfer is possible only upto 24 hrs before the start of the program. Once the program has started No Transfer possible |
| 4 | Programs with Program Duration of over 24 Hrs (Applicable in case of payment made through Installments) | There is no refund in case the payment made through installment plan | Transfer of the program is possible with the applicable transfer fee (Fee will be not more than 5% of the total course fee) This transfer is possible only upto 24 hrs before the start of the program. Once the program has started No Transfer possible |
| Async Program | Refund Policy | Transfer Policy |
|---|---|---|
| All Async Programs | No refund | No transfer |
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